Home Industries Salons & Spas
Salons & Spas · Merchant services

Hair, nails, barbers & med spa

Salons are equal parts retail, service, and small-business HR. Tips, commissions, booth rents, retail product sales, and pre-paid packages all need to be tracked clean — and the customer experience at the chair needs to feel modern. Xray builds salon accounts that handle all of it without a third-party plugin tax.

2.4%
Avg effective rate for salon mix
$95
Typical service ticket
22%
Average tip captured with on-screen prompts
$0
Booking software fee — built into your hardware
The pain

Why generic processing fails Salons & Spas.

Tip math at the end of the night

Stylist by stylist, day by day — tips owed, commissions owed, booth rent due. Spreadsheets that break in February.

"Did you book your next?" never happens

Front desk forgets, customer leaves, lapses to monthly visits become quarterly. You needed automated rebooking.

Gift cards on the calendar

Pre-paid services that the customer claims they already redeemed — and you have no clean way to prove they didn't.

No-show appointments cost you twice

Lost chair time + the customer never coming back. No deposit on file means no skin in the game.

How we fix it

What Xray actually configures for Salons & Spas.

Per-stylist commission ledger

Every service tagged to a stylist; tip + commission auto-calculated; weekly payouts exported to payroll.

Booking + reminders + auto-rebook

SMS reminder 24 hours out, "book your next" auto-prompt 5 weeks after service for hair, 3 weeks for nails.

Card-on-file deposits for no-shows

Card stored at booking; auto-charge $25 deposit on no-shows; release on completed visit.

Pre-paid packages tied to the customer

"Six-pack of facials at $80 each" stored as a balance on the customer record; ring against it at the chair, balance auto-decrements.

Programs we run

Configured on your account before activation.

  • Recurring billing for memberships and pre-paid packages
  • Card-on-file deposits for no-show protection
  • Surcharge or cash discount (often used for retail product side)
  • Gift cards (digital and physical)
  • Mindbody bridge for studios using Mindbody for booking

Software & integrations

Bidirectional, real-time wherever supported.

  • Mindbody (read/write sync via API)
  • Vagaro, Boulevard, Booker, GlossGenius — most major booking apps
  • QuickBooks Online, Xero for monthly close
  • Mailchimp / Klaviyo for "miss-you" campaigns
  • Gusto / Run by ADP for stylist payroll
Built for the work

Features tuned for Salons & Spas.

Per-stylist appointment calendar
Commission tracking by service, by tier
Pre-paid package balances on customer record
No-show deposit auto-charge
Branded gift cards (physical and digital)
Customer notes (formula, allergies, preferences)
Retail product inventory alongside services
Two-tap tipping with customizable presets
A day in the life

What it looks like on a Tuesday.

Tuesday at a midtown salon: client checks in at 10:00, stylist runs a $145 cut + color. After service, stylist hands her the Clover Mini; client adds a 22% tip, taps Apple Pay, gets a text receipt. Behind the scenes the system credits Stylist Maria with $145 service + $32 tip — auto-calculates her 50/50 commission share. Booking page prompts the client to schedule her 5-week-out follow-up; she books on the spot. Friday night the owner exports commissions to Gusto in one click.

What everyone else misses

Why generic processors fall short.

Generic processors give you a terminal with no concept of "stylist" or "booth rent." They can't handle pre-paid packages, won't charge a no-show deposit, and leave you running tips on paper. The math at month-end is a 4-hour spreadsheet you should be billing back to the processor.

$
What this saves you

The actual math.

A salon doing $480K with 3,800 visits at flat-rate "2.75% + $0.15" pays roughly $13,800. We bring that to ~$10,800 on interchange-plus. The bigger ROI comes from no-show deposits ($75-150/week reclaimed) and the rebooking lift (typically +15% visit frequency).

FAQ

Salons & Spas questions, straight answers.

I already use Mindbody — do I have to switch?

No. We integrate with Mindbody so bookings flow through and payments hit our terminal at the chair. You can also fully migrate to Clover's native booking if you want to drop the Mindbody fee.

Can I have different commission rates per stylist?

Yes — 50/50 for one, 60/40 for the senior stylist, $X/hour for the assistant. Configure per-employee.

How does booth rent work?

Booth renters are configured as separate sub-merchants on the same hardware. They run their own batch, get their own statement; you collect the rent.

Can I sell gift cards online?

Yes — a branded gift-card page on your domain, with digital delivery to the recipient.

Ready to set up Salons & Spas processing the right way?

Bring your last statement and we'll send a custom rate quote in under 24 hours — no obligation, no boilerplate. We'll spec the hardware, configure the programs, and have you live in 3 business days.