Vet, grooming, daycare & boarding
Pet businesses blend retail, services, and recurring revenue in ways most processors can't handle. Vet emergencies need card-on-file ready to go; daycare regulars need pre-paid packages; boarders need deposit holds. Xray sets up pet accounts that handle all of it on one terminal.
Why generic processing fails Pet Services.
"My credit card is in the car"
Vet emergency, owner stressed, payment chaos. You want card-on-file pre-collected before the dog crashes.
Daycare packages that nobody tracks
10-day package for $250 sold in January. Owner shows up in May claiming they've only used 4. You have no clean record.
Boarding no-shows
Booked for Christmas week, owner cancels Dec 23. Your peak revenue slot is now empty.
Retail mixed in with services
Sell heartworm meds and treats alongside grooming services. The terminal can't handle SKUs and services in the same ticket.
What Xray actually configures for Pet Services.
Card-on-file at first visit
Owner enrolls card during intake; future visits and emergencies charge automatically with itemized receipts.
Pre-paid package tracking
10-day package stored as a balance on the pet's record; daycare check-in decrements automatically; owner sees remaining balance at any visit.
Deposit holds for boarding
Card-on-file holds 50% deposit at booking; auto-releases on completed stay; auto-charges on no-show per policy.
Unified retail + services
Same Clover Mini scans heartworm meds, services a grooming appointment, redeems a daycare package — one ticket, one receipt.
The terminals we ship for Pet Services.
Every device pre-configured for your account, menu, and tip prompts before it ships.
Clover Mini
Counter-friendly POS for the reception — handles retail, services, packages, deposits.
Valor VP300 Pro
Customer-facing PIN pad with signature capture for owner authorization.
Dejavoo P5
Mid-tier countertop for smaller groomers and pet stores.
PAX A920
Mobile handheld for mobile groomers.
Programs we run
Configured on your account before activation.
- Card-on-file vault for emergencies
- Pre-paid package management
- Deposit holds for boarding reservations
- Recurring billing for monthly grooming plans
- Cash discount on retail (treats, accessories)
- Gift cards for services
Software & integrations
Bidirectional, real-time wherever supported.
- AVImark, Cornerstone, ezyVet (vet practice management)
- Gingr, Pawfinity (daycare/boarding)
- PetExec
- QuickBooks Online for monthly close
- Vetstoria, PetDesk (vet booking)
Features tuned for Pet Services.
What it looks like on a Tuesday.
Vet clinic Tuesday morning: dog comes in for an unexpected ear infection — $385 visit. Owner enrolled card-on-file at first visit 2 years ago. Vet runs the charge from the exam room; owner gets SMS receipt before she's out of the parking lot. Daycare next door: regular customer drops off her dog Wednesday morning — Clover Mini decrements her 10-pack ($250 prepaid) by one; remaining 4 visits shown on the receipt. Friday boarding booking for Christmas: card-on-file holds 50% deposit; system tracks the dates.
Why generic processors fall short.
Most pet-business processors hand you a generic terminal with no card-on-file workflow, no package tracking, and no concept of "the customer is the owner of the pet, not the pet." When a pet emergency walks in, you're running cards manually while the dog's in distress.
The actual math.
A vet clinic doing $1.2M with 6,000 visits at flat-rate 2.6% pays roughly $31,200. Interchange-plus saves $6-9K. Card-on-file emergency charges and boarding deposits typically capture another $20-40K of "couldn't collect" revenue annually.
Pet Services questions, straight answers.
Can I store cards for repeat visits?
Yes — card-on-file enrollment at first visit, tokenized so you're never holding card numbers. Auto-charge with itemized receipt by email.
How do daycare packages work?
Owner buys a 10-day package; balance stored on pet record; daycare check-in decrements automatically. Owner sees remaining balance on every receipt.
Can I charge a boarding deposit?
Yes — 50% deposit auth at booking, full charge on completed stay or no-show per your policy.
Will this work with AVImark?
Yes — and Cornerstone, ezyVet, Gingr, and others. Payments flow back to the practice management system automatically.
