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Retail · Merchant services

Boutiques, specialty & multi-location

Retail lives and dies by inventory turn, basket size, and the difference between a one-time shopper and a regular. The wrong processor doesn't care about any of that. Xray sets up retail accounts that move at the speed of the floor and report at the granularity your CPA actually wants.

2.05%
Avg effective rate we deliver on retail mix
$68
Typical basket size
+22%
Repeat-purchase lift after loyalty program activation
2 sec
Barcode-scan to authorization time
The pain

Why generic processing fails Retail.

Inventory that lies to you

The POS says you have 12 navy hoodies in medium. The floor says zero. Reconciling once a quarter is a part-time job you don't want.

Returns that turn into chargebacks

No receipt + grumpy customer + lazy "store credit" workflow = chargeback the processor sides against you.

Customers you never see twice

You have their card on file every time they buy. You're just not using it.

Multi-location pricing chaos

Sale price at store 1, full price at store 2, mystery price at store 3 — because the price book lives in three spreadsheets.

How we fix it

What Xray actually configures for Retail.

Real-time inventory across every door

One catalog, one quantity, every register. Low-stock alerts to your phone before you sell the last one.

Receipt-free returns with audit trail

Card-lookup return: tap the same card the customer used, find the original transaction, refund to the original tender — chargeback-proof.

Auto-built customer database

Every card becomes a customer record. See lifetime spend, last visit, favorite categories. Send a "we miss you" email at 60 days.

Centralized price book

Edit prices once, sync to every register. Bulk import via CSV. Time-windowed sales (Saturday only) without manual reset.

Programs we run

Configured on your account before activation.

  • Cash discount — common in boutiques and gift shops
  • Surcharge program (3% on credit, debit always at retail rate)
  • Layaway via stored card-on-file (deposit + scheduled charges)
  • Loyalty: points-based, punch-card, or tiered VIP
  • Gift cards with online resale and physical issuance

Software & integrations

Bidirectional, real-time wherever supported.

  • Shopify POS sync (omnichannel inventory)
  • QuickBooks Online, Xero
  • Mailchimp, Klaviyo (auto-export customer list)
  • ShipStation for ecommerce fulfillment
  • BigCommerce, WooCommerce (mirror inventory)
Built for the work

Features tuned for Retail.

Per-SKU inventory with low-stock alerts
Variants (size, color, material) with their own SKUs
Weighted items for specialty/grocery
Bulk price changes via CSV
Customer profiles auto-built from card usage
Loyalty program — points or punch-card
Multi-location price book sync
Return-by-card-lookup (no receipt needed)
Gift cards (physical and digital)
Reporting by item, category, day, employee
A day in the life

What it looks like on a Tuesday.

Boutique on a Saturday: customer brings two sweaters and a pair of jeans to the counter. Clover Station Solo scans them in 3 seconds each, total is $214. Customer taps Apple Pay, gets a text receipt. Behind the scenes the customer record updates with lifetime spend $1,840 over 11 visits. Tuesday morning the owner sees a low-stock alert on her phone for the navy hoodie, hits "reorder" inside Clover, which sends a PO to her wholesaler. End of month, the loyalty program auto-emails 200 VIPs a 15% promo code.

What everyone else misses

Why generic processors fall short.

Generic processors treat retail like one big SKU. They miss interchange optimization for in-person card-present at 1.65% (vs. card-not-present at 2.95%), they don't set up your customer database correctly, and they leave you running inventory in a spreadsheet because their "POS" is really just a credit-card terminal with a screen.

$
What this saves you

The actual math.

A boutique doing $600K/year with 9,000 transactions on a flat-rate plan pays around $20,400 in fees. We rebuild at interchange-plus and routinely take that to $14,000–$16,000. The repeat-purchase lift from the loyalty program (typically +18–25% annual) is the bigger story — net annual gain often clears $30K.

FAQ

Retail questions, straight answers.

Can I import my Shopify inventory?

Yes — Shopify POS syncs natively with Clover. We do the initial import for you during setup.

How do gift cards work?

Included free. Sell a physical card or email a digital one. Balance lives on the card; we report unredeemed liability monthly.

Can I run multiple locations on one account?

Yes — every store is a "merchant" under one corporate umbrella. One settlement, one statement, one tax report.

Will my online and in-store inventory stay in sync?

Yes — Clover-Shopify, Clover-BigCommerce, and Clover-WooCommerce all run real-time. Sell on Saturday in the store and your website shows the new quantity by Sunday.

Ready to set up Retail processing the right way?

Bring your last statement and we'll send a custom rate quote in under 24 hours — no obligation, no boilerplate. We'll spec the hardware, configure the programs, and have you live in 3 business days.